NBSurvey


NBSurvey is our fully managed survey capability. The service includes the design, creation and deployment of surveys to enable health care providers, clinics, hospitals and family doctors to measure the experience of their patients in real time.


In addition to a secure, reliable infrastructure we bring you easy-to-use survey management tools which enable your organisation to run multiple surveys simultaneously, linking individual questions to service targets and allowing performance benchmarking between your services.

  • A complete Managed Service from building your surveys to analysing your reults
  • A dedicated Account Manager
  • A dedicated Service Desk to assist you with technical and strategic needs as well as basic troubleshooting
  • A consultant to guide you through each stage of the NBSurvey process to ensure you get the most out of your investment. Once you have purchased the core elements (Dashboard, Management Console and the Survey Engine) there are unlimited ways using the solution. For example you can build and distribute internal surveys (staff feedback 360 degree appraisals) via email or your intranet for no extra cost.
  • A wide range of question types available including date, text, multiple choice, ordered, preference
  • Access to a library of sample questionaires gathered from our experiences with clients like you